Quality and Process Management

Faculty

Faculty of Business Management and Social Sciences

Version

Version 1 of 17.11.2023.

Module identifier

22M0929

Module level

Master

Language of instruction

German

ECTS credit points and grading

5.0

Module frequency

only winterterm

Duration

1 semester

 

 

Overall workload

The total workload for the module is 125 hours (see also "ECTS credit points and grading").

Teaching and learning methods
Lecturer based learning
Hours of workloadType of teachingMedia implementationConcretization
42SeminarPresence or online-
Lecturer independent learning
Hours of workloadType of teachingMedia implementationConcretization
83Preparation/follow-up for course work-
Graded examination
  • Homework / Assignment or
  • oral exam
Literature

Gadatsch, A. (2020): Grundkurs Geschäftsprozessmanagement – Analyse, Modellierung, Optimierung und Controlling von Prozess, Berlin 2020,
9. Akt. U. erw. Auflage

Schmelzer, H.J.; Sesselmann, W. (2020): Geschäftsprozessmnagement in der Praxis, 9. überarb. U. erw. Aufl., München 2020


Schwarz, S., & Westerheijden, D. F. (Eds.).  Accreditation and Evaluation in the European Higher Education Area. Dordrecht: Kluwer Academic Publishers.

CHEPS (2008), Mapping diversity, Developing a European classification of higher education institutions, Brussels: European Commission.

Weitere Literatur und weiterführende Hinweise zusammengefasst in einem Reader.

Applicability in study programs

  • Higher Education and Research Management
    • Higher Education and Research Management MBA (01.03.2024)

  • Program - DAS - Higher Education and Research Management
    • Certificate Program Education and Research Management DAS (01.09.2022)

    Person responsible for the module
    • Kleine, Dirk
    Teachers
    • Kleine, Dirk
    • Pistor, Petra